For further information on warranty issues please contact our subsidiary.
More freedom. More comfort. We make this promise not only for the living comfort provided by our branded roof windows. We are also committed to security and sustained durability. You can take our word for it. Guaranteed.
In addition to the legal rights you are entitled to as a customer under national legislation relating to product defects, which are not limited by this warranty, we grant end-customers of Roto products purchased in the United Kingdom and the Republic of Ireland after 1st August 2007 the following warranty:
a 15-year materials warranty
on Roto roof windows against the following types of breakage:
- for windows with toughened outer safety glass panes, glass breakage caused by hail
- breakage of the fittings (excluding any accessories or any part of the Roto solar system)
- breakage of plastic frames in circumstances where the frames have not withstood the level of stress necessary to comply with the RAL quality mark 716/1
a 5-year warranty
on the following types of defects due to material, construction and/or production faults:
- defects in Roto roof windows including frames, other than defects falling under the item above
- fogginess in between the panes
- defects in Roto solar systems, with the exception of all electrical and moving parts
a 2-year warranty
on defects due to material, construction and/or production faults in:
- Roto accessories for roof windows (interior roller blinds, outside roller shutters, remote controls, etc.)
- electrical and moving parts of the Roto solar system
- replacement parts which are supplied in the event of a guarantee claim in exchange for defective Roto roof window parts, unless the remaining period of the original warranty is longer than 2 years, in which case the warranty on the replacement parts shall be for the remaining period of the original warranty
© 2012 Roto The superior roof window
